Privacy Policy

Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

These rights include access to data, correction of inaccuracies, and deletion requests.

Users have specific rights regarding their personal data, subject to applicable laws.

Users may submit requests regarding their rights through the contact information provided.

Requests to exercise rights will be addressed in accordance with applicable laws and within a reasonable timeframe.

Data retention periods are determined based on legal requirements and business needs.

We retain personal data only as long as necessary for the purposes outlined in this policy.

Updates to this policy will be communicated via our website or direct notifications as necessary.

We will notify users of significant changes to this policy through appropriate communication channels.
01

Purposes of Data Processing

We utilize personal data to enhance user experience, improve our services, and fulfill legal obligations.

Personal data is processed for specific purposes such as service delivery, user support, and compliance.
02

Data Sharing with Partners

All third parties are required to maintain the confidentiality of shared data and use it solely for the intended purposes.

We may share data with trusted partners who assist us in providing our services.
03

Legal Disclosures

Disclosure may occur in response to lawful requests from authorities or as required by law.

We may disclose personal data to comply with legal obligations or protect our rights.
Privacy Office

Contact Information

Contact Email
Contact Number
+27 41 568 0628
Postal Address
38593 Qhatha Street, Harare, Khayelitsha, 7784
General Inquiries
01

Data Collection Practices

We collect personal data such as names, contact information, and usage data to facilitate our services and improve user experience.

The categories of data collected depend on user interactions with our services.
02

Data Sources

We gather personal data from forms completed by users and from automated systems that track user engagement.

Data is obtained directly from users during registration or through their interactions with our website.
03

Types of Cookies Used

Essential cookies are necessary for website functionality, while performance cookies help us understand user behavior.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are used to enhance user experience and analyze website traffic, and users can opt-out of non-essential cookies.

Users can manage cookie preferences through their browser settings to control data collection.